Frequently Asked Questions
Find answers to common questions about our courses and platform
Mastery Course Hub is a professional learning platform that offers expert-led courses designed to enhance your skills and advance your career. We focus on practical, real-world applications taught by industry professionals.
Our instructors are experienced professionals with proven expertise in their respective fields. Each instructor is carefully selected based on their industry experience, teaching ability, and commitment to providing quality education.
Currently, our platform is web-based and optimized for mobile browsers. You can access all course materials and features through your mobile device's web browser.
Certificate availability varies by course. Please check the individual course details for information about certificates and completion requirements.
After completing your purchase, you'll receive an email with access instructions and login credentials. You can then access your course materials through our learning platform at any time.
Once you enroll in a course, you have lifetime access to the course materials. You can learn at your own pace and revisit the content whenever you need to.
Download availability depends on the specific course and instructor preferences. Some materials may be available for download, while others are accessible only through our platform.
If you have questions about course content or technical issues, you can contact our support team through the contact form or email. We're here to help ensure you have a successful learning experience.
We accept all major credit cards including Visa, Mastercard, and American Express. All payments are processed through our secure payment system.
Yes, we use industry-standard SSL encryption and secure payment processing to protect your payment information. We do not store your credit card details on our servers.
Please refer to our Terms of Service for detailed information about our refund policy. If you have specific concerns about a purchase, please contact our support team.
No, we believe in transparent pricing. The price you see for each course is the total price you'll pay. There are no hidden fees or additional charges.
Our platform works on any device with a modern web browser and internet connection. We recommend using the latest version of Chrome, Firefox, Safari, or Edge for the best experience.
First, try clearing your browser cache and cookies, then log in again. If you're still having issues, please contact our technical support team with details about the problem you're experiencing.
Yes, you can access your courses from any device by logging into your account. Your progress is automatically synchronized across all devices.
You can reset your password using the "Forgot Password" link on the login page. If you continue to have issues, please contact our support team for assistance.
Still Have Questions?
If you can't find the answer you're looking for, our support team is here to help.